Privacy Policy
Introduction
UnityCloud ("we," "us," or "our"), trading under the legal name "New Zealand Telephone and Cable t/a UnityCloud," is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with New Zealand's Privacy Act 2020.
1. Collection of Personal Information
We collect personal information directly from you when you interact with us, such as when you visit our website, use our services, or communicate with us. The types of personal information we may collect include your name, contact details, IP address, and any other information you provide to us.
2. Use of Personal Information
We use your personal information for the following purposes:
- To provide and manage our services.
- To communicate with you regarding our services, including responding to inquiries and requests.
- To improve our website and services.
- To comply with legal and regulatory requirements.
3. Disclosure of Personal Information
We do not sell, trade, or rent your personal information to third parties. We may disclose your personal information to third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep this information confidential. We may also disclose your information if required by law.
4. Cross-Border Data Transfers
If we transfer your personal information to a service provider outside New Zealand, we will ensure that the information will be protected by laws and security measures that are comparable to those in New Zealand.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the right to access and request correction of your personal information held by us. If you wish to exercise these rights, please contact our Privacy Officer using the contact details provided below.
7. Mandatory Reporting of Privacy Breaches
In the event of a privacy breach that is likely to cause serious harm, we will notify the Office of the Privacy Commissioner and the affected individuals as soon as practicable.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- Email: help@unitycloud.nz
- Phone: 0800 222 808
- Postal Address: 2 Mihaere Drive, Palmerston North